Medical Negligence

For those who have suffered injury or disease as a result of medical negligence, Blue Cross Helpline partner with the UK’s top personal injury Solicitors who have the experience and expertise to bring a successful claim for the pain, suffering, losses, and costs incurred. Let us manage the process on your behalf while you focus on your recovery.

NHS and GP Negligence

Each year over 10,000 clinical negligence claims are brought against NHS Trusts and GP practices due to serious mistakes made during a patient assessment, treatment, and care. Injury and disease caused by NHS errors can have serious implications for those affected, including loss of function (both physical and mental), ongoing pain, months or years of medical treatment and rehabilitation, and in some cases, an inability to return to work or study.

You have suffered injury or disease as a result of poor care, misdiagnosis, missed diagnosis, delayed diagnosis, incorrect prescription, mistakes during treatment or surgery, or for any other reason, you may be able to bring a compensation claim against the NHS Trust responsible for your medical care, for:

  • your financial costs and expenses
  • loss of earnings
  • compensation for the pain, suffering and trauma you have endured
  • the cost of future rehabilitation, treatment, and care
  • costs towards equipment and home modifications

Hospital Negligence

While we all place absolute trust in hospital clinical staff to look after our health, serious medical mistakes can and do happen. Clinical errors can occur in any patient setting, including Accident and Emergency, outpatient, inpatient, day-patient, or surgical departments. Hospital negligence may arise due to:

  • Incorrect drug prescriptions or administration
  • Missed, delayed, or misdiagnosis of medical conditions
  • Provision of treatment which was not required
  • Damage caused during surgery (including wrong-site surgery)
  • Poor patient care
  • Poor medical treatment
  • Misinterpreted x-rays or other medical images
  • Risks which were not explained

Medical professionals, including doctors, nurses, and allied health professionals in private and NHS hospitals, have a legal duty to protect the health of the patients they are entrusted to treat. If you or a loved one has suffered a physical or mental injury in hospital, you have the right to claim compensation for the pain, suffering and trauma you have endured, and the future cost of rehabilitation, treatment, and care.

Dental Negligence

If you require dental surgery, the extraction of a tooth, cosmetic treatments (e.g. crowns, implants, veneers, braces, and repair of damaged teeth), or a routine filling, you have every right to expect that the care and treatment you receive is safe and completed to a professional standard. Unfortunately, every year there are many thousands of claims brought for dental negligence as a result of:

  • Delayed, missed, or incorrect diagnosis of dental health problems
  • Unnecessary treatment
  • Incorrect administration of anaesthesia
  • Damage caused to nerves
  • Dental surgery negligence
  • Cosmetic dentistry negligence
  • Restorative dentistry negligence
  • Periodontal disease negligence

The damage caused by dental negligence, whether by a general dentist, dental hygienist, pedodontist, prosthodontist, orthodontist, or any other type of dental clinician, can cause permanent pain, loss of confidence, and loss of function (e.g. eating and speaking). Blue Cross Helpline partner with expert Solicitors who can help you secure the compensation you are owed for the pain and suffering you have incurred, corrective treatment, and if necessary, rehabilitation.

Childbirth and Gynaecology Negligence

In the overwhelming majority of cases, childbirth and gynaecological examinations and procedures proceed smoothly as intended. Unfortunately, in rare cases, clinical mistakes are made during childbirth and gynaecology surgery/procedures. Gynaecology negligence can lead to considerable pain, loss of fertility, and loss of function, as a result of problems while undergoing:

  • Anterior or posterior wall repair
  • Caesarean section
  • Cancer treatment/surgery
  • Colposcopy
  • Cosmetic surgery
  • Dilation and Curettage (D&C)
  • Endometriosis treatment
  • Fallopian tube removal
  • Fertility treatment
  • Hysteroscopy
  • Laparoscopy
  • Removal of ovaries
  • Remove of the womb (uterus) (Hysterectomy)
  • Uterine fibroid removal

In the case of childbirth, medical negligence can cause serious physical and mental impairment to both mother and baby. Childbirth injuries may occur due to:

  • Incorrect administration of medication
  • Misdiagnosis of underlying health conditions (in mother or baby)
  • Poor delivery technique
  • Failure to respond to signs of foetal distress
  • Mistakes during a caesarean section
  • Delayed caesarean section

The implications for parents whose baby is seriously affected during birth can be devastating, and in some cases, they will need to provide lifelong care. If you/or your child have been injured during childbirth, you may be able to bring a claim for the pain, suffering, and trauma endured, the cost of ongoing treatment, any expenses you have incurred, and modifications to your vehicle or home.


We all place a considerable amount of faith and trust in medical professionals to spot signs of disease and to act accordingly. Every year in the UK, thousands of patients receive the wrong diagnosis or a delayed diagnosis, potentially leading a poorer prognosis than if they had been diagnosed correctly in a timely manner. Patients with a misdiagnosis of cancer may not receive the lifesaving or life-prolonging treatment they need. And in some cases, misdiagnosis can lead to unnecessary treatment and surgery, leading to additional pain, distress, and loss of function.

If a medical professional has failed to diagnose your health condition, you may be able to bring a claim against those responsible. At Blue Cross Helpline, we specialise in helping patients affected by medical misdiagnosis to secure the compensation they are owed for:

  • Pain and suffering
  • Further treatment,
  • Expenses
  • Rehabilitation
  • Counselling
  • Future care
  • Specialist equipment
  • Adaptations to the car or home

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